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hen using Microsoft Outlook client to access Exchange mailboxes and Inbox, the Outlook does not actually update the all mailboxes and Inbox folder.
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Groups received a lot of attention from Microsoft at the recent Ignite conference in Chicago.
The shared mailbox is automatically available in the Folder pane in Outlook.
Heavy calendar users have noticed performance issues when using Outlook and other desktop clients.The new contents such as emails, contacts, calendar items, tasks, notes and others are not updated and not downloaded even though user manually select “update folder” in order to pull the new data.But user can login to OWA (Outlook Web Access) or to continue to access the missing email messages, appointments, contacts, tasks, journal entries, notes, posted items, and documents.It's the admin who can create a shared mailbox and add you to the group of users before you can use it.And if you want to open a shared mailbox using Outlook on the web or Outlook Web App instead of Outlook, see Open and use a shared mailbox in Outlook Web App.